Artificial intelligence isn’t ready to do therapy (yet) [Updated]

Ryan McGuire / Gratisography / Used under licenseI’ve recently been hearing clinicians voice concerns about artificial intelligence (AI) taking over therapy. Admittedly, I’ve had those same concerns myself from time to time. It makes sense. We are constantly bombarded with technological advancements that often seem like science fiction. It is becoming increasingly difficult to deny the impact that technology is having on the mental health field. And the technology seems to be getting more human-like every day.

At the most recent national conference for the American Association for Marriage and Family Therapy, there were multiple presentations about the intersection of technology and therapy. At one particular presentation, a number of emerging artificial intelligence applications were discussed. Some of the applications were promoted as potential replacements for therapists.

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Why technology professionals struggle with mental health

Matthew Henry / Burst / Used under licenseWhen a piece of technology works well and makes life easy, that doesn’t mean that the building of it went well or that the lives of the builders are easy. Many in the technology industry struggle with symptoms of anxiety and depression. In fact, they struggle with these symptoms much more often than the general population.

Working 50-hour weeks for months on end, having limited interactions with others, feeling multiple levels of oversight, and constantly being unsure whether your project will be used or scrapped — technology professionals experience all of this, typically with little or no recognition for their work. (Think about it: You probably use Gmail, but if you don’t know them personally, how many Google employees can you name?)

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