How to diagnose telehealth connection problems

Person using laptop. Thought Catalog via Burst, used under licenseIt’s the most intense, meaningful part of a telehealth therapy session. Your client is on the verge of a profound realization that will change how they relate to others going forward. And then the sound cuts out. Or the video freezes. What do you do when your telehealth connection is interfering with psychotherapy instead of facilitating it? How can you diagnose telehealth connection problems?

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Using FaceTime for therapy sessions might actually be HIPAA compliant

Basics of California Law 5th edition coverWith so many therapists and clients owning iPhones, some therapists have started experimenting with doing sessions via Apple’s FaceTime videoconferencing. While Apple does not provide a Business Associate Agreement (typically required under HIPAA) for use of FaceTime, there is an interesting legal argument that suggests FaceTime may still be safe for therapists to use.

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