An AI therapist can’t really do therapy. Many clients will choose it anyway.

Woman working on laptop in an apartment window / Photo by Matthew Henry via Burst / Used under licenseIt just isn’t the same, I hear over and over, from psychotherapists shrugging away concern over artificial intelligence. An AI therapist can’t really empathize. It can’t truly understand. It can’t build a therapeutic relationship with depth and connectedness the way a human therapist can.

As a therapist myself, I agree with all of these statements. An AI therapist is not equivalent to a human therapist. Like many therapists, I tend to focus on the ways that AI falls short.

But for clients, in many ways, an AI therapist is better than a human one. 

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