In the previous two articles on AI-based therapy, I’ve detailed why AI therapists are poised to transform the mental health care industry and why many clients will prefer AI therapists over human ones. Here, we’ll look at how human therapists can remain indispensable as cheap, AI-based therapy becomes widely available.
Public policy
An AI therapist can’t really do therapy. Many clients will choose it anyway.
It just isn’t the same, I hear over and over, from psychotherapists shrugging away concern over artificial intelligence. An AI therapist can’t really empathize. It can’t truly understand. It can’t build a therapeutic relationship with depth and connectedness the way a human therapist can.
As a therapist myself, I agree with all of these statements. An AI therapist is not equivalent to a human therapist. Like many therapists, I tend to focus on the ways that AI falls short.
But for clients, in many ways, an AI therapist is better than a human one.
AI therapy is about to make therapy a lot cheaper
“I’m in L.A. We have a lot of therapists,” Angelle Haney Gullett told the Washington Post in 2022. “So it’s just kind of wild to me that that many people are at capacity.” She had contacted 25 different therapists after her father passed away, knowing that she needed help. Even though she was willing to pay cash, not one would take her. No one would even put her on a waiting list.
She’s not alone. Tens of thousands of Americans struggle to access mental health care even when they know they need it, and even when their health insurance covers it. But for clients like Angelle, mental health care is about to get much easier to access. It’s about to get a lot less expensive, too. This will happen thanks to artificial intelligence. AI therapy is already here, and it’s about to upend US mental health care.
The Social Work Compact is bad public policy
The Social Work Compact is an interstate compact, or a form of agreement between individual states. If adopted by enough states, it will allow social workers in participating states to apply for a single, multi-state license that would give them practice privileges in all other participating states. As of January 15, 2024, only Missouri has adopted the compact. Several other states will consider legislation to join the compact this year. They should choose not to do so.
To solve mental health provider shortage, states propose loans they call “scholarships”
Your state needs more mental health providers. Policymakers and professional organizations know this. But legislators are reluctant to take actions that would get more folks licensed. So what can they do instead? Scholarships! (Yes, you should say it this way.)