Online therapy platform BetterHelp is rapidly losing its paid subscriber base, according to financial filings from its parent company. The company reports a drop in average monthly paid BetterHelp subscribers, from 476,000 in the second quarter of 2023 to 425,000 in the fourth quarter. That’s a loss of more than 10% of its paid user base, despite significant marketing expenses aimed at growing the platform.
Technology
What artificial intelligence can do for your therapy practice right now
As with any new technology, artificial intelligence is drawing concern and skepticism from many therapists. It’s also drawing great enthusiasm from therapists who tend to be early adopters of new technologies. For all the promise that AI holds for future implementation, it’s reasonable to ask: What can artificial intelligence do for my therapy practice right now? Here, we look at three different places where AI can have an immediate impact on your therapy work.
Who owns the technology companies that serve therapists?
As venture capital has poured into mental health care in the past few years, some of the companies that provide critical services to therapists have been acquired by larger corporations. Others have taken on new investors. Corporate ownership or investment isn’t inherently either good or bad, of course. Larger corporations often have more resources to devote to their products and services, while private ownership can give companies more flexibility. Here’s a list of who owns what, derived from company web sites and public documents in April 2023.
CareDash shuts down
CareDash, the “ghost network” where therapist profiles drawn from the NPI database were being used to redirect consumers to online therapy platforms, has shuttered its website. It will dissolve its business, according to the American Psychological Association.
How to diagnose telehealth connection problems
It’s the most intense, meaningful part of a telehealth therapy session. Your client is on the verge of a profound realization that will change how they relate to others going forward. And then the sound cuts out. Or the video freezes. What do you do when your telehealth connection is interfering with psychotherapy instead of facilitating it? How can you diagnose telehealth connection problems?